How to Restart and Reset an iPad (With or Without a Home Button)
iPad frozen or stuck on the Apple logo? Try these steps in order. Restarting and force restarting never delete anything.
1. Restart your iPad (normal)
- iPad without a Home button: press and hold the top button and either volume button until the power-off slider appears. Drag the slider, wait 30 seconds, then hold the top button to turn it back on.
- iPad with a Home button: press and hold the top button until the slider appears, drag it, then hold the top button to turn it back on.
2. Force restart (frozen screen)
| Your iPad | Steps |
|---|---|
| Without a Home button (iPad Pro, iPad Air, iPad mini and newer iPads) | 1. Press and release the volume button nearest the top button. 2. Press and release the other volume button. 3. Press and hold the top button until the Apple logo appears. |
| With a Home button | Press and hold the top button + Home button together. Let go when the Apple logo appears. |
3. Factory reset (erase everything)
Before you start: back up to iCloud or a computer, and know your Apple ID password and passcode. A reset will not fix a cracked screen or a bad battery.
If your iPad works normally: Settings → General → Transfer or Reset iPad → Erase All Content and Settings.
If it won’t start or you forgot the passcode: connect it to a Mac (Finder) or Windows PC (Apple Devices app), put it into recovery mode and choose Restore.
When to stop and come in
- It won’t turn on after a force restart and 30 minutes on the charger.
- The screen is black, flickering, has lines, or touch doesn’t respond in spots.
- The screen is lifting away from the frame (possible swollen battery: stop charging it).
We repair iPad screens, batteries and charging ports with free diagnosis.
Other guides: All restart & reset guides · iPhone · Samsung Galaxy · Google Pixel · Motorola · OnePlus
Source: Apple Support: Restart your iPad · Apple Support: Restore with a computer
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